HIPAA Notice: As a home health care agency, Safe Life Home Health Care, LLC is a Covered Entity under the Health Insurance Portability and Accountability Act (HIPAA). Our full Notice of Privacy Practices (NPP) governs all uses of Protected Health Information (PHI) and is provided separately at the time of admission.
We collect information when you visit our website, submit an inquiry, apply for services or employment, or receive care from us. The type of information collected depends on your relationship with Safe Life Home Health Care, LLC.
We collect information when you visit our website, submit an inquiry, apply for services or employment, or receive care from us. The type of information collected depends on your relationship with Safe Life Home Health Care, LLC.
IP address, browser type, referring URL, pages visited, session duration, and form submissions.
Resume, licenses & certifications, background check data, and payroll information for job applicants and staff.
We use the information we collect for the following purposes:
Providing and coordinating care — scheduling visits, communicating with your physician, processing insurance claims, and managing your care plan.
Business operations — billing, compliance, quality improvement, staff credentialing, accreditation, and responding to your inquiries.
Marketing & communications — with your explicit consent only, we may send you newsletters, health tips, or service updates. You may opt out at any time.
Legal obligations — complying with applicable federal and Illinois state law, court orders, or regulatory audits.
We do not sell your personal information. We may share information in the following limited circumstances:
Treatment & coordination — with physicians, hospitals, specialists, and other health care providers directly involved in your care.
Payment & insurance — with Medicare, Medicaid, private insurance carriers, and billing services to process claims and reimbursements.
Business associates — with HIPAA-compliant third-party vendors (e.g., electronic health record systems, scheduling software) who have signed a Business Associate Agreement (BAA).
Legal requirements — as required by law, including public health reporting, abuse reporting mandates, or law enforcement requests with proper legal process.
Your Protected Health Information (PHI) — including clinical records, treatment history, and billing information — is governed by HIPAA and the HITECH Act. Safe Life Home Health Care, LLC maintains comprehensive administrative, physical, and technical safeguards to protect PHI from unauthorized access, use, or disclosure.
Patients and authorized representatives receive our full Notice of Privacy Practices (NPP) at the start of care. The NPP details all permitted uses and disclosures of PHI and is available upon request at any time.
For any concerns regarding your PHI, you may also file a complaint directly with the U.S. Department of Health & Human Services Office for Civil Rights (OCR) at hhs.gov/ocr. We will not retaliate against you for filing a complaint.
Our website (safelifehomehealth.com) uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and support our marketing efforts.
Essential cookies are required for the website to function and cannot be disabled. Analytics cookies (e.g., Google Analytics) help us understand how visitors use our site — no personal health information is transmitted through these tools. Marketing cookies may be used to show you relevant content on third-party platforms.
You can manage cookie preferences through your browser settings. Disabling cookies may limit certain site features. We do not respond to “Do Not Track” browser signals at this time.
We retain patient records in accordance with Illinois state law and CMS Conditions of Participation — generally a minimum of five (5) years from the date of discharge, or three (3) years after a minor patient reaches age 18, whichever is longer.
Website and marketing data is retained for no longer than necessary to fulfill the purpose for which it was collected. We implement industry-standard security measures including encrypted data transmission (TLS/SSL), access controls, employee training, and regular security assessments to protect all information we hold.
Depending on your relationship with us, you may have the following rights regarding your information:
Request a copy of your medical record or personal information we hold about you.
Request corrections to inaccurate or incomplete information in your health record.
Receive a list of certain disclosures we have made of your PHI.
Request limitations on how we use or disclose your PHI for treatment, payment, or operations.
Unsubscribe from marketing emails at any time by clicking “Unsubscribe” or contacting us directly.
Submit a complaint to our Privacy Officer or to the HHS Office for Civil Rights without fear of retaliation.
To exercise any of these rights, contact our Privacy Officer using the information in Section 11 below.
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent. If you believe a child has provided us personal information, please contact our Privacy Officer and we will promptly delete it.
For minors who are patients, all personal and health information is collected under the direction of their legal guardian and is governed by applicable state and federal law.
Our website may contain links to third-party websites, including social media platforms (Facebook, Instagram, LinkedIn) and partner organizations. Safe Life Home Health Care, LLC is not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the “Last Updated” date at the top of this page. Material changes will be communicated via a notice on our website homepage or by direct communication to active patients. Your continued use of our website or services after changes become effective constitutes acceptance of the revised policy.
For questions about this Privacy Policy, to exercise your rights, or to submit a privacy complaint, please contact our Privacy Officer:
Safe Life Home Health Care, LLC
— Privacy Officer Organization: Safe Life Home Health Care, LLC
Phone: +1 (630) 620-9064
Website: safelifehomehealth.com/contact-us
Jurisdiction: Illinois, United States
This Privacy Policy applies to safelifehomehealth.com and the services offered by Safe Life Home Health Care, LLC. It does not supersede our HIPAA Notice of Privacy Practices, which governs all Protected Health Information and is provided separately at the start of care.